These 60 quick-hitting case studies require readers to apply management principles and creative solutions to situations they may encounter as upper-level hospitality executives. These case studies teach readers to consider issues that will affect them as they climb the corporate ladder. The Instructor/Facilitator Guide provides key points that can help develop insight into the issues, as well as additional questions to direct group discussion into related areas.
Author: William P. Fisher, Ph.D., University of Central Florida ©2011, 60 cases, Softbound ISBN 978-0-86612-362-4
