The TRAC employee reference guide serves as a follow-up to training. Employees can use it as a handy reference guide that improves training retention. The guide includes the step-by-step task breakdowns of the knowledge and skills needed for employees to perform their jobs along with follow-up questions to help them review what they have learned.
Employees can also use the reference guide as a resource for preparing for the Front Desk Representative certification exam.
Also available, TRAC Front Desk Representative:
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