 The TRAC program combines knowledge and skills sections into single tasks so that all of the information needed to perform a particular task can be found in one place. It also serves as an outline for trainers and supervisors, providing specific guidance on how to train each task. Each TRAC Trainer's Guide contains a job description along with extensive instructions on how to customize the generic job description for the specific property while meeting the guidelines of the Americans with Disabilities Act.
The TRAC program gives every room attendant an arsenal of skills to be a success. They will learn thorough: cleaning techniques, how to handle unusual guestroom situations; as well as security issues, and more.
Employees who complete the program are prepared for the hospitality skills certification exam.
The Guestroom Attendant TRAC Program includes:
TRAC components can also be purchased separately.
Other TRAC programs:
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