Get the foundation you need to make smart decisions in food and beverage operations. This course shows how to give guests the highest priority as all details of the food and beverage operation are planned, implemented, and evaluated. You’ll learn how to build business through effective marketing strategies, how to satisfy the food quality and nutritional demands of guests, and how to increase profits by maximizing service, productivity, and technology.

This online course includes a 100-question final exam. Successful completion of the exam (70% or higher) leads to a course completion certificate. Scores of 90% or higher earn a certificate "with honors."

To enroll in the time pay program or to enroll in multiple-course certificate programs, please visit the Distance Learning area of the website to download an application or complete the online enrollment form.

Nonmember price includes AH&LA student membership.