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No property can be profitable without clean rooms and efficient housekeeping operations. Learn what it takes to manage this important department. This course provides a thorough overview, from the big picture of hiring and retaining a quality staff, planning, and organizing; to the technical details for cleaning each area of the hotel. Practical information from industry experts makes the contents of this course immediately applicable to your job situation.
This online course includes a 100-question final exam. Successful completion of the exam (70% or higher) leads to a course completion certificate. Scores of 90% or higher earn a certificate "with honors."
New! This course now comes packaged with a keycode that provides access to an online component that presents additional, interactive material to reinforce the book’s content. This online component includes video clips from AHLEI’s training resources, short quizzes, definitions, links to relevant websites, interactive exercises, and industry news. Individuals will have six-month access to the online component.
To enroll in the time pay program or to enroll in multiple-course certificate programs, please visit the Distance Learning area of the website to download an application or complete the online enrollment form.
Nonmember price includes AH&LA student membership.
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