The Supervisory Skill Builders Online Course provides an entertaining approach to building supervisory skills through a series of nine modules. These modules are loaded with need to know information on how supervisors should carry out their responsibilities to management as well as employees. Ideal as a self-trainer, the series helps supervisors: meet managements objectives for productivity and quality guest service; solve everyday workplace challenges; gain respect, trust, and support from the people who work for them.
The nine online modules are:
- You as a Supervisor
- Conducting Orientation and Training
- Leadership
- Handing Problems and Conflict
- Motivation and Team building
- Staffing and Scheduling
- Improving Employee Performance
- Effective Communication
- Time Management
The Supervisory Skill Builders Online Course can be used to prepare for the Certified Hospitality Supervisor (CHS) professional certification designation. Please visit www.ahlei.org/chs for prerequisites.
Individuals will receive a keycode upon purchase to access this online program for three-months from date of purchase.
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